Information We Collect

When you reach out to inquire about corporate floral arrangements or gift services, we gather data you willingly provide. This includes your name, business name, email, phone, delivery addresses, and particular specifications for your floral needs. We also collect payment details when you place orders, though processing is securely handled by our payment partners.

For corporate clients, we may obtain extra business information such as company registration data, preferred delivery timelines, and budget requirements to tailor our service to your business needs.

Our site automatically gathers technical details when you visit, such as your IP address, browser, device info, and how you move around the site. We use this to enhance site performance and to learn how clients discover our services.

How We Use Your Information

We primarily use your personal data to fulfill orders and deliver outstanding customer service, including processing orders, coordinating deliveries, crafting custom arrangements based on your needs, and communicating about your service requirements.

We also utilize information to enhance our services and website experience, helping us determine which corporate floral offerings provide the most value to clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

IronCrestStudio respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We are committed to safeguarding your personal data and deploy suitable technical and organizational safeguards to protect it. This includes secure data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we deploy robust security measures, no online transmission method is completely secure. We regularly update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Under applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.

To exercise these rights, reach out using the contact details at the end of this policy. We will respond within a reasonable period as required by applicable law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose of collection.

Cookies and Website Tracking

Our site utilizes cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie preferences via your browser settings. Note that turning off some cookies may impact site functionality. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only IronCrestStudio and our site. We are not liable for the privacy practices of outside sites.

We recommend checking the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal requirements. When we implement major changes, we will update the "Last Updated" timestamp at the top of this policy.

Please take time to review this policy from time to time so you know how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please get in touch.